Shipping Policy
Last updated: [date]
Delivery time
Standard delivery takes 7–14 business days to all regions after your order is dispatched.
Order processing
Orders are prepared for dispatch after payment is confirmed. [CONFIRM processing time]
Shipping rates
Shipping costs are shown at checkout before you pay. [CONFIRM rates / any free-shipping threshold]
Destinations
We currently ship to the countries listed at checkout. [CONFIRM destination list]
Tracking
When tracking is available, you will receive a tracking link by email.
Delays
Carrier or customs delays can occasionally extend delivery times. If your order is late, contact us and we will help.
Returns & Refunds
Last updated: [date]
30-day returns
You can request a return within 30 days. [CONFIRM: 30 days from delivery or from purchase]
Inspection
Returned items are inspected when we receive them before a refund is approved. [CONFIRM item condition requirements]
Refund timing
Refunds are processed within 7–10 business days after we receive and inspect the returned item, to your original payment method (PayPal).
How to start a return
Contact our support team with your order number and the item you want to return. We will send you the next steps.
Return shipping
Who covers return shipping costs: [CONFIRM]
Exchanges
Want a different colour? [CONFIRM whether exchanges are offered]
Privacy Policy
Last updated: [date]
Who we are
ActiveCozy™ operates this online store. [CONFIRM legal business name and contact address]
Data we collect
Information you give us when you place an order, create an account or contact us, such as your name, email and shipping address. [LEGAL REVIEW]
How we use it
To process and deliver orders, provide customer support and, if you opt in, send marketing emails. [LEGAL REVIEW]
Payments
Payments are handled by PayPal; we do not store your full payment details. [CONFIRM]
Cookies & analytics
[LEGAL REVIEW — list cookies/analytics tools once chosen]
Your rights
[LEGAL REVIEW — GDPR / US state privacy rights for target markets]
Terms & Conditions
Last updated: [date]
Overview
These terms apply to purchases made on this website. [LEGAL REVIEW]
Prices & currency
Prices are shown in US dollars (USD) and may change without notice; the price at checkout applies to your order.
Orders
[LEGAL REVIEW — order acceptance, cancellations]
Product information
We aim to describe products accurately using verified product data. [LEGAL REVIEW]
Governing law
[LEGAL REVIEW — jurisdiction]
